At least after speaking with his supervisor they tried to make things right but it was such an unpleasant experience ppl like Ross have no business working at the resort and in a customer service situation. The whole vibe of the spa is very zen. Keep in mind that a lot of these drinks came from the Excellence Playa Mujeres drink menus / bartenders. Does the offer a shuttle service from the Airport. While we understand the way you felt about the situation experienced during your stay, we do hope that our reply to your feedback restores some semblance of trust on us. Popular attractions Punta Sam Ferry Terminal and Punta Sam Beach are located nearby. Introducing the Shaadi Package, expertly crafted for South Asian Weddings. This is the main buffet of the resort and was our go-to spot for breakfast. Q. Upgrades, customizations and additions can also be made to the package through the resorts wedding Despite this, Ross proceeded to throw us out of our preferred cabana spot and moved all of our belongings without our permission to some cabana in the back next to the construction. Overall the Secrets Playa Mujeres is a very solid offering. For wedding packages that are downgraded within 6 months of the wedding date, the package cannot be downgraded without the penalty. Standard Package plus more free perks in select upper room categories (at least two of the following as chosen by hotel and varies by property): Excludes Run of House and Deal of the Day room categories. Ask Christina T about Secrets Playa Mujeres Golf & Spa Resort, Great time at two beautiful properties, Secrets and Dreams, Playa Mujeres, Ask rosia822 about Secrets Playa Mujeres Golf & Spa Resort, We compared the lowest prices from 15 websites, Grand Palladium Costa Mujeres, All Inclusive Resort & Spa, We compared the lowest prices from 17 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 7 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 12 websites, Family Selection at Grand Palladium Costa Mujeres Resort & Spa, We compared the lowest prices from 9 websites. The couple will receive the following for their first anniversary return-stay: Stay a minimum of 5 nights over first anniversary date and receive 2 additional nights free or Stay 4 nights over first anniversary date and receive 1 additional night free. The cancellation penalty is $750. All packages and pricing are subject to availability and may change without notice. They basically have two types of rooms. every romantic dinner scheduled with the concierge) and up to $10 USD for every bottle of wine purchased. But there are some drinks that might be specific to the martini bar or a particular restaurant. Review tags are currently only available for English language reviews. The spa at the Secrets is one of the nicest experiences we have had at an all-inclusive resort. When we visited we were staying in a Preferred Club Junior suite with an ocean view (All of the Preferred club rooms have an ocean view). We stayed in 2 different rooms and both had AC issues, which is an ongoing theme at this resort. ft. of pure indulgence The whole process for us probably took around 20 minutes. terrace with direct swim out access and ocean views. Secrets Resorts & Spas are committed to redefining and elevating the all-inclusive experience. The whole vibe of the spa is very zen. The resorts in Playa Mujeres are also a lot more spacious than those located in the main hotel zone of Cancun, so the resorts in Playa Mujeres feel a lot more spacious. I found the in room dining, but it was a request form and said to refer to your in room menu, Click on Hotel Info, then Dining & Bars and finally Room Service. Book: Now to May 31, 2023, Best Secrets Resort for your Honeymoon Couples should consider Secrets, Sandals Resorts VIP Event GET READY TO DAYDREAM ABOUT YOUR. There is French-style decor throughout this restaurant with white linen tablecloths and plush finishings throughout. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-64036030', '');}, 'log_autolink_impression');Mujeres forum in the last year or so. You can only really get the top-shelf offerings in the Preferred Club lounge. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Easy to walk the resort and Dreams. Subject to availability and double occupancy only. ft. so they are super spacious. Our favorite dishes were definitely the poblano chili cream soup which was packed full of flavor and the dessert dish of tres leches pie. He refused to answer and just said he can move our stuff if we are not back within an hour. majority exists, the shortest length of stay will apply. For weddings booked within 6 months of the wedding date the wedding cannot be canceled without the penalty. Protected mangrove area between the reception and the main pool. every block of 10 rooms paid for the average length of stay of the group, with a maximum of 2 upgrades. Discover genuine guest reviews for Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive along with the latest prices and availability . Below is an overview of the elements. Daytime Casual 10:00 a.m. - 1:00 a.m. Seaside Grill Grilled Specialties la carte grilled fare served poolside. The process was relatively smooth. See promotion terms and conditions for details. Guests must have the authorized anniversary night certificate from the resort of their initial stay in order to receive the free anniversary night(s) as well as Marriage certificate must be provided upon arrival, 2023/2024 Selling Price: $3,399 USD A fellow UVC member and just wore same shoes to secrets Moxche, Maroma, Akumal, Live Aqua, The Grand at Moon Palace etc. All weddings, regardless of size, must be booked a minimum of 30 days in advance of the wedding date. wedding coordinator. My wife and I travelled to Secrets to meet with two other couples, one of which was celebrating their wedding anniversary, and were staying at the Dreams-Playa Mujeres. The main pool area of the resort is located within the horseshoe of buildings that make up the main area of the resort. A Junior Suite and a Master suite. So, it may be worth buying your own bottles with you. Like if you're eating lunch at the grill can you order a martini? People like Ross should not ruin your vacation. A percentage of wedding guest accommodations may be required to confirm the wedding. The fish tacos here were delicious. Resort coupons are not accumulative and cannot be combined with any The pool is amazing, beach is awesome and the staff is in credible. It really does it all. This adult-only resort offers airy interiors and pristine grounds, including an 18-hole golf course. comp rooms). August, September and October Selling Price: $3,599 USD. So, please enjoy Secrets as most of the staff work hard and try to give you good customer service but sometimes you get a bad apple who actually goes out of his way to make your day bad. Discount on spa treatments cannot be applied to spa What a superb dinner. SECRETS PLAYA MUJERES ALL-INCLUSIVE CANCUN HONEYMOONS AND WEDDINGS, FREE SECRETS PLAYA MUJERES HONEYMOOON & ANNIVERSARY PACKAGE. Playa Blanca. She communicated with me clearly and in a timely manor. This category only includes cookies that ensures basic functionalities and security features of the website. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. To use our mobile site, please enable JavaScript. Serving up pan Asian cuisine. 6 months to the date of the wedding without a $5,000 cancelation fee. events such as Christmas and New Years gala dinners. Another reason why the Playa Mujeres beach is one of the best in the area is that unlike many beaches around Cancun this specific beach isnt really affected by seaweed. We've dealt with Martha and David at the cabanas before and they are nice and professional. Our Shaadi Package consists of six events And whenever the mood strikes. We highly recommend that you book into this restaurant as soon as you arrive as it can be difficult to get a booking. The wedding package downgrade penalty is $500. The steaks here were actually pretty good. Subject to availability and double occupancy only. Whether its booking into restaurants or reserving a cabana on the beach with an unobstructed view they are there to make your trip run smoother. Address Agent. Necessary cookies are absolutely essential for the website to function properly. Located in the popular vacation destination of Playa Mujeres its just a 20-minute drive from the main area of Cancun and a 30-minute drive from Cancun International Airport. Staff makes you feel very welcome the moment you pull up. Private check-in is only applicable when the group arrives at the hotel at the same time, This package is only available for purchase by groups with a minimum of 50 guests and 75 room nights cumulative (for the selling price of $7,500 USD) or a minimum of 80 guests and 120 room nights cumulative (for the selling price of $11,999). Stay away from him and when he is rude, just go to speak to his supervisor. If there is something particular we want in the mini-bar we would leave a tip there too. This package includes the following events and special touches: WELCOME COCKTAIL PARTY | One-hour private event, Private bar and bartender, serving top-shelf international and domestic spirits, soda, juice and water This is one of the better restaurants in the resort. ceremony. Yes, Wi-Fi is available to you in your suite as well as throughout the resort. These are wonderful. But opting out of some of these cookies may have an effect on your browsing experience. Well things get worse with Ross.After waking up at 6am to get our cabana, my husband hung out there until about 8am. The cancellation penalty is $500. For weddings booked within 6 months of the wedding date the wedding cannot be canceled without the penalty. The normal bars had an ok selection, but not as wide-ranging as some of the other all-inclusive we have visited. Couple will be required to present a copy of wedding invitation or marriage certificate at time of check-in. Can you get most of these all over the resort? Secrets Playa Mujeres provides the ultimate backdrop for unparalleled pampering, romantic rendezvous and lasting memories. If there is availability we highly recommend booking a table in the wine cellar. mortified and embarrassed to say the least. A cucumber and jalapeo margarita. A percentage of wedding guest accommodations may be required to confirm the wedding. You will be able to do so at the resort for no extra cost. The lounge here is a really nice spot for some pre-dinner drinks or to grab a quick snack during the day. Although this is undoubtedly a large resort. Things like select bottles of wine come at an additional cost. Lots of choices! Prices and package subject to change without notice. by Adrian updated February 4, 2023, 10:21 am, by Emma updated January 30, 2023, 8:40 pm. It is not required to have 4 paid rooms in the same room category in order to receive the 5th room free. Dear rosia822,Thank you so much for sharing the review of your great experience at Secrets Playa Mujeres Golf & Spa Resort and our sister resort Dreams Playa Mujeres located just next to us. This package cannot be combined with the Secrets Eternity Honeymoon Package for both to be received complimentary and the free wedding package cannot be deducted when purchasing other packages. Healthy cuisine, vegetarian dishes, and gluten-free options are on the menu at every Cancun restaurant in our resort. a maximum of ten complimentary rooms per group booking (each date of stay will be individually assessed in order to calculate SECRETS PLAYA MUJERES POP THE QUESTION ENGAGEMENT PACKAGE. At Excellence Playa Mujeres, world-class cocktails are always served alongside our signature hospitality and personalized service. Overall at the Secrets, we felt like the preferred club access didnt add enough value to warrant the additional cost. The spa area is super relaxing and doing the hot, cold pools and steam rooms is the perfect way to rejuvenate your body after one too many drinks the night before. It just depends on what bars are stocked with what alcohol / mixers. They have the CleanComplete Verification. over the course of three days and inclusive of seventy five guests. Upgrades are based on availability and check in upon arrival at the hotel. Finest Club . There are indoor and outdoor relaxation rooms that are the perfect place to read a book and zone out before or after your treatment or hydrotherapy run. The resort has been kept in great condition throughout and it really does feel like it was built within the last few years. We were clearly in a meeting with the hotel and UVC called him to tell him, yet he still acted like a jerk and gave our cabana away. Beloved Playa Mujeres A Comprehensive Review (2021), Our Best All-Inclusive Resorts In Puerto Vallarta for Food, Our Best All-Inclusive Resorts in Los Cabos for Food. cumulative). The food here is also authentically Mexican. Additional surcharges, restrictions, regulations Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Once wedding is confirmed it cannot be canceled within As we mentioned there is a golf cart shuttle service that runs between the two areas and they are very frequent. Great wedding packages. A. Todd when you go you have to get them to make my favorite! 2023/2024 Selling Price $11,999 USD Inclusive of up to 100 guests. The resort however gets an A+. They almost feel like one giant pool as they look to be connected throughout, but they are separated by walkways. Enjoy upgraded services, access to specialty Cancun restaurants at our resort, and exclusive pool and beach areas. You also have the option to opt-out of these cookies. @ Marvin - If you're talking about EPM, for the most part - yes. Had to begin waiting outside of El Patio in order to get there in time to make a reservation, which start to be taken at 4More. Addicted to Love (Tequila, Grand Marnier, lime, pineapple & mango), Alligator (Vodka, Triple Sec, Melon Liqueur, Orange Juice, Sprite, Sour Mix), Brandy Alexander (Brandy, Baileys, Crme de Cacao, fresh cream), Champagne Cocktail (Sparkling wine , brandy, bitters and sugar), Charro Negro (Don Julio Reposado with Coke and a lime), Chocolate Cake Shot (1/2 Frangelica, 1/2 vanilla vodka - dip lime in sugar to suck after), Chocolate orange martini (1/2 oz vanilla vodka, oz Grand Marnier, oz white crme de cacao), Don Julio Reposado with side of Sangrita - at Agave, Duck Fart (Crown Royal, Baileys, Kahlua layered in shot glass). This field is for validation purposes and should be left unchanged. The staff was also really good here too. I have medical Then there is the main bulk of the rooms which are located right in front of the beach. But the water that you will brush your teeth with, get in the form of ice, and receive in small quanities in other forms will not bother you at all. Secrets, as usual, top quality service, although I must confess a bit outdated, maybe in need of refurbishing the furniture in the rooms. Taxes and gratuities included. Its got a traditional Mexican Hacienda vibe to it. Bar awarded several times. Taxes and fees that are shown are estimates only. Staff was always checking to make sure we were having a good time. We did notice that neither side of the beach was overly busy throughout the day. Yes, parking is available for guests and it is complimentary. The aesthetic of this resort is really lovely. This boutique resort hits on every aspect we look for in a top-quality all-inclusive. The cancellation penalty is $100. She is excellent at what she does! ft. work diligently to create unique and dynamic wedding events. There are a few caveats to this, but for the most part, everything food and drink-related is included. These suites come in at a sprawling 1,162 sq. Note: Please contact the wedding coordinator at the resort at least 30 days in advance to confirm date availability. Its a really lovely room and takes you to a chateau in Bordeaux and back in the space of night. They also have all of the usual themed shows and nights such as retro nights, tribute acts, and a silent disco. Delectable buffet complete with full salad bar, 5 vegetarian and 3 non-vegetarian entre options expertly prepared by gourmet chef specializing in Indian cuisine. Subject to availability and double occupancy only. The waters at the Playa Mujeres beach are a little less choppy compared to those at the main hotel zone in Cancun. More filters. The check-in staff was great at outlining where everything was located in the resort as well as the additional benefits we had as reserve guests. Also, food was awesome, bars were a blast. These cookies do not store any personal information. international top-shelf spirits, natural fruit juices, and soft drinks. Food was good, but portions are small, so order plenty. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. On average you are paying around 15% premium compared to standard rooms and we felt the benefits did not outweigh the costs. The Sushi cooking class, which was very educational and tasty, and the cigar rolling class. Secrets Playa Mujeres offers guests 424 luxurious, non-smoking suites complete with finely-appointed amenities, swim-out access or spectacular views of the Caribbean Sea, private balconies or terraces and beautiful dcor. When the package is downgraded, the time of ceremony is subject to change based on availability. One complimentary room upgrade will be provided to the next category for Alternatively, you may use, Villa Del Palmar Cancun Luxury Beach Resort & Spa, Grand Palladium Costa Mujeres, All Inclusive Resort & Spa. With twelve All Inclusive restaurants at Finest Playa Mujeres, there's a cuisine for whatever strikes your mood. The cancellation penalty is $100. Once wedding is confirmed it cannot be canceled without the penalty. There are three pools in the main pool area. From omelet stations in the morning to burger and grilling stations in the afternoon. Anyone have a copy of the room service menu for secrets?? Getting a reservation for the hibachi is a joke. Great except for RUDE Cabana Guy named Ross! Had a wonderful night. Unfortunately we had to make two changes to our reservations as two in our group canceled out at different times. Food was good, but portions are small, so order plenty. The area is steeped in culture and areas of natural beauty. Prices and inclusions vary by resort and will be confirmed by the wedding coordinator. At AM Resorts, which the Secrets chain is a part of. Inclusions are subject to change. Separate bedroom with king bed, living room with 46 flat screen TV and separate half bathroom. It is also great that you felt safe thanks to our reinforced protocols CleanComplete Verification. The family-friendly resort is the Dreams and is located a short walk away. All Rights Reserved. EPM goes out of their way to provide plenty of bottled water, and they do recommend it for drinking. These cookies will be stored in your browser only with your consent. and cannot be deducted upon check out. One side of it is open to all guests and the other is only available to Preferred Club guests. Its a wonderfully designed Greg Norman course and is known as one of the best Golf courses in the Cancun area. SECRETS PLAYA MUJERES BEYOND MEMORABLE WEDDING PACKAGE, 2023/2024 Selling Price: $7,500 USD(from 50-79 guests) $11,999 USD (from 80-100 guests). An Italian offering that serves up pizzas, pastas, and a wide selection of wines. All-Inclusive Destination Elope Wedding package includes: The Elope in Luxury package is valid on new wedding bookings made before December 22, 2023. Review collected in partnership with this hotel. Guests must have the authorized anniversary night certificate from the resort of their initial stay in order to receive the free anniversary night(s) as well as Marriage certificate must be provided upon arrival. Note: Please contact the wedding coordinator at the resort at least 1 year in advance to confirm date availability. *Please note: If the bride would prefer to have her Henna done separately in her room or bridal suite in advance of the event, these accommodations can be arranged through the on-site wedding coordinator. They really made efforts to create as safe of an environment during such an odd time (COVID). . To use our mobile site, please enable JavaScript. Great service as well as excellent food in the speciality restaurants. For any premium status at an all-inclusive resort, the biggest area that these add ons can add real value are the private beach and pool areas and premium clubs that give you access to top-shelf liquor. Our guests praise the helpful staff in our reviews. For weddings booked There are loads of cardio machines, a free weights area, a machine weights area, and a great spot for stretching and classes. So, if there are particular restaurants you really want to try. We really liked the outdoor seating area here, its surrounded by some lovely pools and the atmosphere is very zen. Please confirm with resort upon time of booking. The balcony in these suites is also large and there is a jacuzzi and lovely seating area there. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. . Casual Open 24 hours Additional Information: Available at Dreams Bahia Mita Desires Sports Bar *Available at Dreams Bahia Mita Daytime Casual Dinner: 4:00 p.m. - 9:00 p.m. | Bar: 4:00 p.m. - 1:00 a.m. Dreams Preferred Club Bar Once wedding is confirmed it cannot be canceled within 6 months to the date of the wedding without a fee. When package is downgraded, the time of ceremony is subject to change based on availability. We tend to allocate around $50 a day for tipping. Within the Playa Mujeres estate, there is a golf course that is located here. Do you want an adults-only resort? So, we figured he was having a bad day. We are using cookies so we can give you the best experience on our website.You can find out more about which cookies we use by clicking on this link. Casual 9:00 a.m. - 1:00 a.m. Rock & Ball Drinks, Cocktails and Spirits 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer. Wedding date and room availability must be confirmed with the resort in advance of purchasing the package. If you have stayed in a Secrets resort before you will be familiar with the restaurant offering at the resort. This Cabana guy named Ross who is in charge of the Cabanas really thinks he is the owner of the resort and is terribly rude to his guests and very cocky. The main area is where most of the restaurants, the main lobby, the fitness center, and a range of bars are. Resort coupons do not hold any cash or commercial value, The rooms have a lot of nice little touches such as the incense in the bathroom and things like the washbag they provide you with things like sunscreen and bug repellent. initial $500 deposit is required as the planning process continues, the wedding coordinator will work with the couple and a $5,000 SECRETS PLAYA MUJERES EVER AFTER VOW RENEWAL PACKAGE. This package is for two people and cannot be combined with other complimentary packages or be deducted when purchasing other packages. This resort certainly lived up to expectations. This is a fancy way of saying they have increased measures to make sure everything is kept sanitized throughout the resort. This all-inclusive honeymoon package includes: Note: Please request your honeymoon package at time of booking. The cancellation penalty is $500. Your review is very important for us, especially as vacation club guests. I was very impressed with Kimberly. Additionally, the number of complimentary rooms will be given for the same number of nights majority rooms have booked. (i.e. We were very happy with our room. We frequented this spot every morning for coffee and loved going back here in the evenings to grab some Ice cream for dessert. Casual Lunch: 11:30 a.m. - 5:00 p.m. | Dinner: 6:00 p.m. - 11:00 p.m. Additional Information: Casual Elegance required for dinner. All he could say was his name was Ross Ross and if we are not back within an hour he can move our stuff. For weddings booked within 6 months of the wedding date the wedding cannot be canceled without the penalty. Private bar with bartender serving top-shelf spirits, juices, soda and water, Dessert station and couples choice of Wedding Cake (selection to be provided by wedding coordinator), Choice of pillows or Tiffany-style chairs for family members participating in the ceremony, Intimate stage area with colored draping and seating for the wedding couple, Delectable buffet complete with full salad bar, 5 vegetarian and 3 non-vegetarian entre options expertly prepared by a gourmet chef, specializing in Indian cuisine, Private bar with bartender serving top-shelf spirits, juice, soda and water.
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