If you have a paper permit, you must tell us about this by filing out the contact form. This will allow you to apply for an exemption to drive your vehicle on a school street during the restricted times. How a whistleblowing complaint is dealt with. . I/we understand that I/we may be liable to pay for any replacement keys and lock change necessary, if the keys are not returned. Please see the Traffic Management Orders button below for a list of TMO estates. Pay a Parking Charge Notice (PCN) Parking and garage applications. All reports are treated in strictest confidence. On-street parking permits allow you to park your vehicle in the controlled parking zone that you live or work. NSL enforce the parking rules on THH estates. The vehicle must be moved if a police officer or a civil enforcement officer in uniform requests it. You are responsible for repairing any damage to the garage, except damage caused by normal wear and tear and you should report, to us, any defects caused by wear and tear. You will need to read and agree to thedispensation terms and conditionsbefore submitting your application. It is a criminal offence for you or anyone else to misuse the badge. Contact us. Any place that might cause an obstruction or hold up traffic, Parking in a place that might block access for others. Separate arrangements are being made for these estates and you will . Tower Hamlets parking fine contact number. Textphones and Text Relay for telephone users Replacing fobs. Parking for residents. Parking in front of a dropped kerb for a footway is not allowed at any time. Where damage is caused to the garage maliciously, or by an act of vandalism by someone other than by you or a member of your family, we may, at our discretion undertake repairs. You must display a valid estate parking permit when parked on a Tower Hamlets Homes (THH) estate. Blue Badge holders can park in the following bays: A badge must not be used to park in any of the following places: Remember! Parking on estates. A weekly Licence fee shall be paid in advance every Monday by you. Making sure that the scheme is not abused will benefit genuine badge holders, such as yourself. If you want us to end this Licence you must give at least seven days notice in writing to the Head of Housing and Customer Services. A limited suspension service is also available to residents for special circumstances such as moving house. You will not carry out, or cause any permit to be carried out, any work of maintenance or repair of the motor vehicle on the parking space or on any part of the land managed by THH in a such a manner as may be, or may become, a nuisance or annoyance and shall keep the parking space and its vicinity tidy and clear of dirt, oil and grease. Parking zones and controlled parking times, Parking & Mobility Servicescustomer charter, Parking bay suspensions and dispensations, DfT publication The Blue Badge Scheme: Rights and Responsibilities. Contact us. If you have a virtual (paperless) permit beginning THX, you can request to cancel your permit in your parking account. Find out how to pay a local council for a parking fine or parking . Parking Space available to rent in London (E1W) Tower Hamlets, London. TMO estate- Visitor Scratch cards. If your application is successful, we will send you a parking permit in the post. - The number of resident parking permit renewal emails/text/letters sent since the introduction of the new online parking permit system. It explains why the council regulates parkingand traffic schemes, and how you can assist us by setting our expectations of you. This Parking & Mobility Services customer charter sets out our customer promise and our commitments to you in order to provide a quality service. If you park within any of the areas outlined below without a permit, paying by phone, or dispensation the civil enforcement officers can issue a penalty charge notice (PCN) and in some cases the vehicles can be removed. If it is not displayed the vehicle may be removed. Tower Hamlets Council Town Hall 160 Whitechapel Road London E1 1BJ. Once logged in, select the permit you wish to cancel by clicking on "view" and . At least of applicable fees is available online. The licence shall seize on the date you stop being in residence at the address given. On this receipt it gives location of my car as Parmiter Street. For up to date opening times, please visit thevehicle removalpage. Dispensations will be granted only where there is no alternative parking available for the reasons set out in the application. The blue badge and clock must be displayed. The Tower Hamlets estate, designed by Alison and Peter Smithson and completed in 1972, is being demolished. If you live in Tower Hamlets but you are not a resident of Tower Hamlets Homes your application will be automatically refused. You must comply with all health and safety regulations regarding the storage of hazardous materials such as petrol (no more than a total of 10 litres in a suitable storage container). A duly authorised THH staff member may suspend the use of a parking bay. Tel: 020 7364 4084. Monday to Friday. Enter penalty charge notice (PCN) number and vehicle registration - The number of PCNs issued for parking in residents' bays without a valid permit since the introduction of the new online parking permit system, as well as appeals made for these PCNs and the success rate. Wherea loading ban is in force (shown by yellow kerb dashes), Where there are double white lines in the centre of the road (even if one of the lines is a broken line), In a bus lane during its hours of operation, Next to a dropped footway or on a raised carriageway where pedestrians or vehicles need access to the road, In a bay marked for other types of vehicles, such as an ambulance, taxi or loading bay. To contact us by phone please use the council hotline numbers and help us to deal with your telephone enquiry quickly. Write to us. The badge must only be used when the vehicle is being used to pick up, carry or drop off the badge holder. Contact Esri . If you are the badge holder, do not allow other people to use your badge to do something on your behalf such as shopping or collecting something for you unless you are travelling with them. Your permit renewal. Workpath. (Averages based on calls received during July-Sept 2021) Parking Charge Notices. Further information can be found on the Text Relay website. You can also pay or challenge a parking fine and check parking zones around the borough. Day. If parking control is suspended in a given area due to major works for example, no refund of rental charges will be made, as alternative parking arrangements will be provided. All vehicles licenced to park on land managed by THH must be of roadworthy condition and display a current road fund licence. Callers can use a text phone or download the Relay UK application, to make a text relay call. . Where you are in breach of any terms of the licence, we may end the licence without giving any notice. The need for parking controls in Tower Hamlets is evident. Housing benefitTo find out about housing benefit or to make a claim. Parking permits On-street parking permits allow you to park your vehicle in the controlled parking zone that you live or work. If you wish to clear or reserve a parking bay within one of ourresidential parking zones, you will need to apply for a suspension. These charges are clearly stated on the bottom of the application form. You should not make any alterations to the garage or install any fixtures without our prior permission. Business parking permit For employees that need a permit to carry out their day-to-day duties, and the business they work for is based in a commercial property in the borough. Properties range from lock-up shops to major retail developments, individual garage sites to major residential development sites, a single workshop/unit, to mixed use development schemes. Your case is exactly the same as King Frank 7. Text Relay calls come through to the Contact Centre like any other call. Parking servicesPO Box14790E14 2WATel: 020 7364 5000Mon-Fri: 9am to 5pm. When our staff answer, the Text Relay operator tells us that it is a Text Relay call and they then carry out the call as usual. The need for parking controls in Tower Hamlets is evident. Parking. Find out permit details for car-free properties and how to get a permit if you are decantee or under the Permit Transfer Scheme. We shall not be responsible for any loss or damage caused to any property brought into the garage and you must indemnify us for any damage caused to the garage (except that caused by normal wear and tear) and for any third party liability caused through or in connection with your use of the garage. For residents who need a permit to park their vehicle in the area that they live. Council tax Parking Report a missed bin collection Report a missed bulky waste collection Corporate complaints Other services. The garage shall only be used for accommodating a private motor vehicle belonging to you. Change your details. The council provides an estates management service relating to the land and property it owns in the borough, which is administered by Asset Management. Please avoid applying for car spaces which are suspended and listed under the Traffic Management Order (TMO) as your application will be rejected. You can load and unload on a single or double yellow line except when there are loading restrictions in place (whereby there is a sign plate and kerb marks). 020 7364 3727. The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. If you are using the Blue Badge as a passenger, it is your responsibility to make sure that the driver is aware of all the terms and conditions of use which can be found in the Blue Badge Handbook. But it is regarded as such an important example of brutalist architecture that the V&A . Parking enforcement by Tower Hamlets is limited on national bank holidays. It is a criminal offence to use it in any other circumstance you could be fined up to 1,000. The most dangerous Tower Hamlets neighbourhoods in 2018. Once the licence has ended you must return any permit, keys, locks and equipment supplied to us. The parking space shall only be used for accommodating a private motor vehicle belonging to you or a member of your household who lives with you. StreetsceneTo report all environmental issues. You must never give the badge to friends or family to allow them to have the benefit of the parking concessions. You should call this number if you have lost your PCN number and want to pay online. I was towed from a Tower Hamlets estate - parking managed by Tower Hamlets. Please note: if you live on one of the estates where Traffic Management Orders (TMOs) are being introduced, you should not apply for a parking space. Film and television production companies seeking help with parking should contact Tower Hamlets Film Office on telephone number 020 72471244. A suspension can be arranged for major construction, building or road works, filming, access and public safety. The land and property portfolio of the council includes: Anyone who is interested in acquiring a property or site which may become available for sale is asked to contact : Tower Hamlets Town Hall 160 Whitechapel Road London E1 1BJ, Email: commercial.lettings@towerhamlets.gov.uk. A blue badge holder can park and use the badge when driving or are a passenger in a vehicle. Contact Us. The Council's 'car free homes' planning policy was introduced in Tower Hamlets in the late 1990s to help reduce traffic congestion and better manage the limited supply of on-street parking spaces. Please take the time to give us your views on this charter or on our service at parking@towerhamlets.gov.ukor by completing the survey as we welcome your comments and value customer feedback. E1 1BJ. An administration charge will be made. Council tax reductionTo find out about council tax reduction or to make a claim. Tower Hamlets CouncilTown Hall160 Whitechapel RoadLondonE1 1BJ. We are doing everything we can to help stop the virus spreading and make sure that residents across the borough, particularly those most vulnerable, are protected as much as possible. Any changes in the amount of the Licence fee will take effect after you have received at least seven days notice in writing of the change from us. For most queries, please call us on 020 7364 5000. London. 11. This licence shall cease if you cease to be resident at the address given. Sunday. If you need to ring us, please use the charts below to ring during less busy times as this will help to reduce any waiting time. The permit showing the vehicle registration must be surrendered for a change of vehicle. Login or Register for MyTHH This is the online portal for tenants and leaseholders of Tower Hamlets Homes If you haven't registered yet you can create a new account by clicking the 'SIGN UP HERE' button at the bottom of the page. Data is not available here at this scale. Also, due to this new TMO parking scheme, please do not apply for the car spaces on the following estates: Any applications received for the above estates will be automatically refused. When you enter a CPZ you will see entry signs along with sign plates for the bays which outline the time of restriction and time in place. You can find out more about our charges for suspensions and dispensations on our parking charges page. On single or double yellow lines (except where there is a ban on loading or unloading) for up to 3 hours. Keys and fobs. Suspensions. People who are deaf or hard of hearing can access services through our contact centre using the text relay service. responsibility for the renewal or replacement of this permit rests with the holder. Please use Internet Explorer 8 or higher. Try zooming out or mapping a new location. ParkingTo request a blue badge, a residential parking permit, or pay a parking fine. You can also contact our parking enforcement line during our hours of operation. You must use the Blue Badge properly. We will issue you a permit which is to be displayed on the windscreen inside the vehicle, during the period of the licence, where the vehicle is on a land managed by THH. Please follow the following steps to apply for a car space: We can only accept the documents listed below. How much is a Penalty Charge Notice. Continued unnecessary use of the wrong bay may lead to your facility being withdrawn. A parking dispensation allows you to wait or load on a single yellow line (or in special cases on double yellow lines). You do not need to return your permit. Film and television production companies seeking help with parking should contact Tower Hamlets Film Office on telephone number 020 72471244. Our lines are open 9am to 5pm from Monday to Friday. Get in touch with one of our services. If you live in Tower Hamlets but you are not a resident of Tower Hamlets Homes your application will be automatically refused. I haven't heard anything, what's going on? If your bear is obstructed for any reason, the permit is valid for any other Bay within the area specified on your permit. There were nearly 500 reported violent crimes in Blackwall and Cubitt Town over the 12 months. We are doing everything we can to help stop the virus spreading and make sure that residents across the borough, particularly those most vulnerable, are protected as much as possible. The user must ensure that the vehicle is packed within the confines of the designated parking Bay. They can ask for the badge to be returned if it is being misused or not in the possession of the blue badge holder. Email: commercial.lettings@towerhamlets.gov.uk. These suspensions are subject to a service charge and charge per bay per day. We will do our best to visit enforcement requests within the hours of operation but cannot guarantee every request will be investigated in a timely manner. They will issue a ticket if a vehicle does not display a valid estate parking permit or causes an obstruction. If you qualify for an exemption, please provide the following: Tower Hamlets Homes (THH), agrees to allow the licensee (you) to use a parking space on the following terms: Tower Hamlets Homes on behalf of Tower Hamlets council agrees to allow you (the licensee) to use the above garage on the following terms: Apply for parking and garages in Tower Hamlets. We review continuously and seek to improve our service and value customer feedback. Parking & Mobility Servicescustomer charter, Parking zones and controlled parking times, Parking bay suspensions and dispensations, Staff will identify themselves and their section, Be accountable for the service we provide, Consider your needs when designing our service, Deliver services that anticipate your needs, Admit when things go wrong and do our best to put them right, To comply with the statutory legislation and appropriate policies, Hold quarterly contract management meetings with all contractors and agency providers to review performance and quality of service and identify potential for further efficiencies and improvement, To enable the most vulnerable to be able to travel, To support and stimulate the local economy, To contribute to the delivery of Mayor's transport scheme and general transport strategy and objectives, To improve road safety for all stakeholders, To contribute to improving the environment, That you make reasonable efforts to check for signs, suspension notices and the like when parking, That you are prepared to use ourpay by phone service when you park, To check all details of your parking session is valid when using our pay by phone services, That you buy enough time to cover your stay, allowing for the possibility of delays, That you do not ignore Penalty Charge Notices, Notice to Owner or other documentation from us, That you provide as much information as possible and enclose proof if you have any when making an appeal, That you renew your permit before the expiry date, That you check your Blue Badge is clearly displayed before leaving your vehicle, To ensure your virtual permit/visitor voucher is activated online when you park, That you notify us of any suspected abandoned vehicles on the highway, That your vehicle is correctly registered with DVLA.
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