- Check device for latest OS and app updates. If you need assistance or more information about this step, please see Office365: Logging in with Multi-Factor Authentication (MFA). Install the Microsoft Authenticator App: On your phone or mobile device: Install the Microsoft Authenticator app from the App Store (iPhone users) or Google Play Store (Android users) 2. I have a new mobile device and I want to add it. On your device, tap the account and verify in the full-screen view that your account is correct. As the Microsoft 365 administrator, you can enable your users to sign in to Outlook for Android or iOS app on their mobile devices without having to enter their username and password. If you're having issues signing in to your account, seeWhen you can't sign in to your Microsoft accountfor help. A code and URL will be displayed. 1. Generating QR codes Please follow the steps below to use LSUMail for the first time. Nach einem Update der Google Authenticator-App haben die Nutzer nun optional die Mglichkeit, den auf dem Gert vom Google Authenticator gespeicherten einmalige Code (Passcode) mit ihrem Google-Konto zu sichern. After you have set up multiple MFA factors, you may login to LSUMail with your myLSU credentials via. Important:Before you can add your account, you must download and install the Microsoft Authenticator app. 1. You can add your work or school account to the Authenticator app by doing one of the following: Sign in with your work or school account credentials (preview). For that account, and perhaps a simpler way to begin with than the above method. In this case, you'll need to choose another method or contact your organization's help desk for more assistance. I had no idea how to fix this. Scan the code with the Microsoft Authenticator app QR code reader. Launch the Microsoft Authenticator app, click the Add button, tap third party accounts, then use your phone to scan the QR code on the screen. This feature is on by default. As a code generator for any other accounts that support authenticator apps. Google Play Get the app App Store Get the app Learn how to use Microsoft Authenticator Get started I had upgraded my phone and it wasn't listed so I added it to the sign-in methods and it worked! Password reset authentication only. If you are using the same device to read the instructions and activate the Microsoft Authenticator app: On the instruction page, select Can't scan image (right under the QR code). After your account appears in your Authenticator app, you can use the one-time codes to sign in. Created on December 8, 2022 Can I get a new QR code for setting up Authenticator? You should edit your question instead of replying with a comment. Top Features: - All data stored in Authenticator is always encrypted - Store and generate secure two-factor and multi-factor (2FA & MFA) authentication tokens - Scan QR Codes or enter codes manually - End-to-end encryption for all stored codes - Unlock with Face ID & Touch ID SelectNexton theScan the QR codepage on your computer. If your phone currently has an e-mail app that is accessing the old LSU Exchange e-mail system, you must remove the account before proceeding to Step 2. Please contact your administrator to delete one of your authenticator apps or hardware tokens. Know your accounts are safer with two-step verification using one-time passcodes and push approvals in Microsoft Authenticator. The verification code provides a second form of authentication. Accounts & IDs: (1) MyLSU Account ID, (2)Mainframe ID --please don't forget to upvote and Accept as answer if the reply is helpful--. Note:The first time yousetup the Microsoft Authenticator app, you might receive a prompt asking whether to allow the app to access your camera (iOS) or to allow the app to take pictures and record video (Android). Ontheremotescreen,openthe Signintoyouraccount pageandenterthecodethatyouseeinyourAuthenticatorapp. Set up verification codes in Authenticator app, Add non-Microsoft accounts to Authenticator, Add work or school accounts to Authenticator, Common problems with two-step verification for work or school accounts, Manage app passwords for two-step verification, Set up a mobile device as a two-step verification method, Set up an office phone as a two-step verification method, Set up an authenticator app as a two-step verification method, Work or school account sign-in blocked by tenant restrictions, Sign in to your work or school account with two-step verification, My Account portal for work or school accounts, Change your work or school account password, Find the administrator for your work or school account, Change work or school account settings in the My Account portal, Manage organizations for a work or school account, Manage your work or school account connected devices, Switch organizations in your work or school account portal, Search your work or school account sign-in activity, View work or school account privacy-related data, Sign in using two-step verification or security info, Create app passwords in Security info (preview), Set up a phone call as your verification method, Set up a security key as your verification method, Set up an email address as your verification method, Set up security questions as your verification method, Set up text messages as a phone verification method, Set up the Authenticator app as your verification method, Join your Windows device to your work or school network, Register your personal device on your work or school network, Troubleshooting the "You can't get there from here" error message, Organize apps using collections in the My Apps portal, Sign in and start apps in the My Apps portal, Edit or revoke app permissions in the My Apps portal, Troubleshoot problems with the My Apps portal, Update your Groups info in the My Apps portal, Set up password reset verification for a work or school account, Reset your work or school password using security info, Download and install the Microsoft Authenticator app. Change Your MyLSU Account Password Change Your Mainframe Password. I have successfully restored Authenticator to a new phone. Yeah I changed phones, and I couldnt reset my authenticator app because I had to use the authenticator app to set up the Authenticator app, This is the only solution that helped. If youareallowed by your admin to use phone sign-in using the Authenticator app, you'll be able to go through device registration to get set up for passwordless phone sign-in and Azure AD Multi-Factor Authentication. Copyright Tap " Microsoft Exchange ". Otherwise, you will end up with duplicate e-mails, duplicatecontacts & duplicate calendar entries. Click "Sign In". For step-by-step instructions about how to set up your email, seeSet up security info to use email. Choose the account you want to sign in with. When prompted, use your phone/device to scan the QR code displayed on the computer screen. You're required to do this only if your organization uses on-premises MFA Server. Now, a new update to Google Authenticator fixes that flaw. The default authentication method is to use the free Microsoft Authenticator app. . Now how do we make sure Microsoft adds this important piece of info to the feedback the authenticator app gives? Place your device in Shared Device Mode - this is possible with both Microsoft Intune and manually using the Authenticator app on the device. If you receive the message "You might be signing in from a location that is restricted by your admin,"your admin hasn't enabled this feature for you and probably set up a Security Information Registration Conditional Access policy. If you lose your key chain, are you able to get back into your house? A notification is sent to the Microsoft Authenticator app on your mobile device, to test your account. Office 365: Multi-Factor Authentication (MFA) Enrollment. You'll have to add the authenticator app again, following the steps in theSet up the authenticator appsection of this article. TheScan the QR codepage appears. After you install the Authenticator app, follow the steps below to add your account: Point your camera at the QR code or follow the instructions provided in your account settings. Apr 29, 2023, 1:40 PM. Click through all the steps to pick the Microsoft Authenticator and your verification method (I pick NOTIFY) until you get to the following pop-up dialog: Image is no longer available. If what you're seeing on your screen doesn't match what's being covered in this article, it means that your administrator hasn't turned on this experience yet. Important:If you delete the authenticator app by mistake, there's no way to undo it. After that continue with procedure/steps given. https://account.activedirectory.windowsazure.com/r/#/profile. After doing so, click Next. You can delete accounts on past phone from the same page. I was just bounced back to my account profile that I had been able to access using the Authenticator approval on my old device. Try to export again with fewer . Note:If you don't see theAdditional security verificationpage, it's possible that your administrator has turned on the security info (preview) experience. great! In these cases, contact the administrator for your work or school account to use this authentication method. Your organization might require you to use the Authenticator app to sign in and access your organization's data and documents. Users may have a combination of up to five OATH hardware tokens . Afteryoucompleteyourauthenticationontheremotescreen,returntotheAuthenticatorapptocompletesetup. Two-factor verification and password reset authentication. - Try configuring MFA through an incognito/private window. The following instructions ensure only you can access your information. Set-OrganizationConfig (article), More info about Internet Explorer and Microsoft Edge, Set up the Standard or Targeted release options. Sign in to Microsoft 365 with your work or school account with your password like you normally do. You have additional options for how your organization contacts you to verify your identity, based on what's you're trying to do. Click Personal Preferences | Password Management. Thank you so much (Takudzwa A Vafana). In the drop down menu select Mobile app for using the Microsoft Authenticator app: After selecting next, the Configure mobile app . SelectSign in. Imagine you carry your house key AND the spare key on the same key chain. If you have it installed on your mobile device, select Next and follow the prompts to add this account. This article explains how to set up an iPhone to use the Modern Authentication protocol for accessing the LSUMail e-mail system. Mobile device or work phone call: Enter your mobile device number and get a phone call for two-step verification or password reset. We love getting feedback from the general public, but our support efforts are generally dedicated to the. You may also check via the button below: If you are eligible, you will see a message that says "Login to LSUMail to change forwarding address."