I just wanted to know if there is a problem sending funds? The refund must be direct deposited with your Pay-By-Refund provider before a Ready to Print status is made available to ProSeries. Using TT and Chade Bank for final deposit location. to receive guidance from our tax experts and community. Cookie Notice What if a client wants a card but not a Fast Cash Advance? Approved - Find the $ amount of loans issued and the number of taxpayers that have received a loan 1 Fast Cash Advance is an optional tax-refund related loan provided by First Century Bank, N.A., member FDIC (it is not the actual tax refund) and is available at participating locations. The IRS is in control of your refund. I don't know if I have a date yet because I can't check my transcripts and PATH was just lifted but I was just concerned by all the comments that I had been reading. Fast Cash Advance. Once the refund amount is issued to TPG, all associated tax preparation fees are withheld and paid, and the remaining funds are issued to the taxpayer. The check limit at Walmart in Connecticut is $6,000 and Florida is $1,999.99 per person per day. If your client displays Awaiting Authorization and you expect a Ready to Print status (or similar), you should first make sure that the client's refund has been issued. It may be a good idea for their administrators to do some PR right now. A. The Pay-by-Refund application must be signed by the taxpayer before e-filing the return. Refund Transfer. IRS Wheres my fund tool says my Direct Deposit was sent to my bank on 2/16/2022 and I do not see anything funded on my account. You must select the refund advance option, efile the return, and then the final decision will be emailed to you. By clicking "Continue", you will leave the Community and be taken to that site instead. You'll decide how you want to receive your refund amount too. I havent heard anything. **Say "Thanks" by clicking the thumb icon in a post *Important: The refund amount field is not the amount on the check. When you call SBTPG bank keeping calling. Shipped straight to your door. 2010-2023 Santa Barbara Tax Products Group, all rights reserved. SSN. My dd was 2/24 and still nothing sbtpg hasn't funded my account either anyone with this ddd have their refund from sbtpg yet? Find a tax pro in your area and see the tax-related products they offer. About us . Go to, Confirm the taxpayer's refund has been direct deposited using the IRS, If you have not yet printed checks from TPG's web portal before go to the. Premier investment & rental property taxes, An incorrectly entered bank account number in your direct deposit information, Using a bank account that belongs to another person. Ask questions and learn more about your taxes and finances. Kinda surprised I got it on time despite seeing way too many bad reviews about SBTPG but Im guessing maybe I got lucky or just because cashapp does early deposits. In-season Fast Cash Advance available first day of filing. If you still have questions and concerns, please contact customer support, they will be able to better assist you. Once the return is completed, e-file the return. Press 1 for English. Where is it? The technology fee includes the cost of programming specific Settlement Solution Provider software and communication protocols, as well as mandated security testing. Starting in tax year 2020, ProSeries Professional and ProSeries Basic no longer have the ability to print checks from within the program. Youre probably right. It's either deliberately misleading customers, or signing on false terms..? See. Hand off your taxes, get expert help, or do it yourself. Sbtpg has had my money since 2/18/22 and my ddd is tomorrow and I have nothing yet either so no it's not the IRS it's Sbtpg, Does it still say unfunded. Not even sure why I had to pay, but I see a lot of reviews about TPG and its not good. Tax Product Group (TPG) reports the check should be Ready to Print for a Pay-By-Refund client, but the status column still says Awaiting Authorization. How to check my refund status with IRS See all 9 articles Checks Where to cash a TPG-issued check Account How to login to the TPG website I can't find my account General Contact Info Contact Information Products Fast Cash Advance How can I find a tax pro that offers Fast Cash Advance? Check your refund status at SBTPG.com once you show as accepted their Im pretty sure you will receive a final approval or denial from TT once your return status is updated with SBTPG. I signed the disclosure agreement allowing turbo tax to share my tax information to green dot bank to process my advance. Enter the whole dollar amount only. They are the ones who actually issue the advance. We'll help you get started or pick up where you left off. 4 GO2bank cards are issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Went to SBTPG website and still showing unfunded as of 3/02/2022. If you signed up for Pay With My Refund, your refund will be handled through the Santa Barbara Tax Products Group (SBTPG, formerly SBBT). Tax professionals may issue checks from their office once IRS or state funding is received. My return was approved and I still haven't heard anything, Same here. Help. You will not receive a final decision of whether you are approved for the loan until after you file your taxes. @Tabathapay1 How did you pay for your Turbo Tax fees? SBTG took the fees out 2/8 and the site says it deposited to my account the same day. For a return to be eligible for a Pay-by-Refund bank product, it must meet the following criteria: The return must have a refund larger than the preparer fees and bank fees. and our You may not receive the Refund Advance if one of these factors doesnt meet the qualifying standards of the lender. Santa Barbara Tax Products Group is used to process your refund when you elect to have your tax preparation fees deducted from your refund. If the client has been issued a check print authorization by TPG, the authorization should be retrieved by ProSeries and the status will change from Awaiting Authorization to Ready to Print. IRS where my Refund shows ours was paid yesterday. More details can be found in your TPG user manual. If enrolled through a service bureau, please check with bureau associate for details on incentive payment. I have gotten some kind of a payment but was not for the right amount when I call SBTPG and they said they don't have record of my information. 1 Fast Cash Advance is an optional tax-refund related loan provided by First Century Bank, N.A., member FDIC (it is not the actual tax refund) and is available at participating locations. Offer and terms subject to change at any time without prior notice. If approved, your loan will be for one of ten amounts: $250, $500, $750, $1,000, $1,500, $2,000, $2,500, $3,000, $3,500, or $4,000. You can contact SBTPG toll-free at 1-877-908-7228 or go to their secure website if you need more information. You must select the refund advance option, efile the return, and then the final decision will be emailed to you. This isnt right. You can also read the terms and conditions for the refund advance by. TPG Refund Transfer details. I've done the same thing I spoke with someone who picks up after maybe almost a hour but they say they have to transfer me because I filed with tt and then I'm holding for hours just for the line to hang up never speaking with anyone about my situation I'm going to try again though. At first I had all green circle with a very small red piece, that said $7 was taken out. Ive never seen a deposit yet come after the deposit dates. Here are some other reasons you may have received this email: An incorrectly entered bank account number in your direct deposit information Learn more. IRS shows paid and sent to bank. The base fee for Pay-by-Refund is $59.90. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post. If you get through let me know what they say. You can access the online check printing instructions. To run Pay-by-Refund reports in ProSeries Professional 2019 and prior: If your firm isn't part of a service bureau, this section will not apply to your company. 4 Customer must obtain a Refund Transfer (separate fees apply). Your ONLY source of information about your refund now is the IRS. Still have not received a response to the issue. Originally started by John Dundon, an Enrolled Agent, who represents people against the IRS, /r/IRS has grown into an excellent portal for quality information from any number of tax professionals, and Reddit contributing members. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. How much does Fast Cash Advance cost? Where to cash a TPG-issued check; Account I was told to call the IRS but I can't reach anyone. Therefore, your review page is showing a Direct Deposit to them. Whether using a tax professional or doing it yourself, select the pay-by-refund option before your tax return is filed. No, that is a lie they will NOT be able to assist anyone. You can also read the terms and conditions for the refund advance by clicking here. The Pay-by-Refund Reject Details screen will explain what needs to be done before resubmitting the bank application. **Say "Thanks" by clicking the thumb icon in a post. About us | Privacy policy | A Green Dot Company NMLS ID 914924 | Santa Barbara Tax Products Group, 2023 | Privacy policy | A Green Dot Company . For more detailed information, please click here. They said call back friday alot of people with 2/24 dates has been sent to anothet.department to be fixed for some reason. It can take an additional 1-2 hours to process and for the disbursement records to reach your tax software. 6 - Fast Cash Advance. By clicking "Continue", you will leave the Community and be taken to that site instead. Reddit and its partners use cookies and similar technologies to provide you with a better experience. @CarissaMThanks for engaging with us. For more detailed information, please clickhere. If your request for a Loan is approved and all conditions to funding are met, we will advise you of the final approved amount of your Refund Advance Loan. Not in my bank! Any others who has the same experience? Make sure the return is marked for e-file. The amount of the loan and applicable interest will be deducted from tax refunds and reduce the amount that is paid directly to the taxpayer from the refund. 3 Check with your tax professional or software provider for availability. You can check to see if the IRS has funded the refund directly on TPG's website. I was told as soon as they receive the return status they will make their decision. The tax return will include TPG's info so the IRS and/or the state will know where to send the tax refund. If you want to run a report for multiple clients, hold down the, While on the Service Bureau Options screen press and hold down the. Free Military tax filing discount. to receive guidance from our tax experts and community. The IRS issues most refunds within 21 days; however it's possible the tax return may require additional review and could take longer. You can also read the terms and conditions for the refund advance byclicking here. Especially since they are getting their fees? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If your fees were taken out per SBTPG, you will have to follow up with your bank. There's no ERO fee* when clients receive an IRS acknowledged advance on a GO2bank Visa Debit Card. There are two ways of checking the Pay-by-Refund status. What is the taxpayer cost for Fast Cash Advance? Here are some other reasons you may have received this email: You can contact SBTPG toll-free at 1-877-908-7228 or go to their secure website if you need more information. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Awesome! Archived post. TurboTax only gave you an estimated date for your refund---that was not a promise. The email you received should have included the reason why you were not approved. Disbursement details are no longer printed on the check stub, however, a bank product information page, TPG_INFO, can still be printed the view mode of Drake Tax. By clicking "Continue", you will leave the Community and be taken to that site instead. Fees for other optional products or product features may apply and will be disclosed at the time of application. You acknowledge that receiving this Refund Advance Loan has no impact or effect upon the timing of receiving your tax refund. 2010new Date().getFullYear()>2010&&document.write("-"+new Date().getFullYear()); Santa Barbara Tax Products Group, all rights reserved. Wow thanks for the info I called the irs they gave me the banks number I called the bank and they gave me sbtpg number but I can't reach anyone to save my life so hopefully we get some act right by next week. The taxpayer portal is the best way to review detailed and updated information regarding the disbursement. You can contact SBTPG (also known as Civista Bank) by calling 877-908-7228. Who is Santa Barbara Tax Products Group? You'll decide how you want to receive your refund amount too. TurboTax Live Basic Full Service. Starting in tax year 2019, TPG will be collecting an additional Document Processing Fee. Shipped straight to your door. This hasnt happened in my case yet but my refund has to go to them for my fees. State Pay-by-Refund can only be e-filed if a federal return is being processed with Pay-by-Refund as well. If you are participating in the Fast Cash Advance program, you will see an overview of advance loans you have processed. Let us handle collecting your tax prep fees. Step 1: Choose to pay-by-refund Whether using a tax professional or doing it yourself, select the pay-by-refund option before your tax return is filed. It shows on the IRS. Privacy Policy. Transcript and WMR say 3/3 deposit. First, check your e-file status to see if your return was accepted: https://turbotax.intuit.com/tax-tools/efile-status-lookup/ Once your federal return has been accepted by the IRS, only the IRS has any control. View refund status. My DDD is 2/24 and still unfunded. Self-employed taxes. They shouldve kept the TurboTax card b/c that is crazy. See all 11 articles. For preparers, an overview of the TPG website changes and new reports is available in a. Disbursement details are no longer printed on the check stub, however, a bank product information page, 17419: TPG - Check and Refund Disbursement Details, EPS Direct Pay and TPG Prep Paid - Accounts Receivable Products. Fast Cash Advance. Fees and limitations apply. View help center. Im not using that crap now! Exact same situation here. 2 GO2bank cards are issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. And no money? Same thing signed the advance agreement , setup karma account, filed , received approval for loan during the filing process , return accepted , then SILENCE !! For instructions on running these reports see How do I run reports? The amount of the loan will be deducted from tax refunds and reduce the amount that is paid directly to the taxpayer from the refund. Once you have confirmed that your refund has been released by the IRS and you have selected a Refund Transfer from Santa Barbara TPG you may check the status of your Refund Transfer by visiting our website. These loans are free to the taxpayer and cost the preparer $39.95. There are two ways of checking the Pay-by-Refund status. Must be enrolled in the standard Refund Transfer program to qualify for standard pricing; all discount programs offered through TPG are subject to other pricing. It reminds me of that $600 stimulus they sent to SBTPG and TurboTax had to apologize and let us know the problem was corrected. What happens if my direct deposit is returned? Real experts - to help or even do your taxes for you. We'll help you get started or pick up where you left off. When IRS or state tax funding has been received, TPG releases the funds starting at 2:30 PM Pacific time. We reduced the cost to taxpayers in 2022 and costs are staying the same for 2023. What's the status of my refund? Questions about prior year tax filings? For example, for a loan of $2,000 with a repayment period of 30 days, the total amount payable in a single payment is $2,059.16 including principal and interest. You can contact TPG by clicking here. This my first year with fees. Thr bank keeps saying they have nothing but TurboTax last night told me the IRS will be sending my federal like they did my state ? TurboTax Live tax expert products. This is some bull**bleep**. If your federal income tax refund (Tax Refund) is paid by the IRS before the Loan is funded, your Loan will not be approved and the Loan will not be funded. If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing. Simply sign in to TPG's taxpayer portalusing the information from your client's return. Have you now received your funds? The only common denominator is SBTG. Materials available while supplies last. TurboTax is committed to protecting your personal information. If I would have known that Turbo tax would make the sudden change without notice, I would have not continued to e-file with turbo tax,and chose a different tax service. I just don't understand what is going on. We have not yet committed to make any Loan. A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement, ERO Fee (advance isssued via cashier's check or direct deposit), Post-ACK Advance (avail. What is the TurboTax phone number? https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions. There does not seem to be a rhyme or reason as to who is affected. You must select the refund advance option, efile the return, and then the final decision will be emailed to you. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. Did the information on this page answer your question? How long does it take to get my refund? You have clicked a link to a site outside of the TurboTax Community. Taxpayer info . Note: If you received this email but you didn't use Pay With My Refund (or TurboTax for that matter), somebody might be trying to use your info to file a fraudulent return. For your client to use Pay-by-Refund, the following steps must be completed before the return is electronically filed. How long before they sent that email after you filed? https://ttlc.intuit.com/community/refunds/help/important-offer-details-and-disclosures-about-refund- Not all consumers will qualify for a loan or for the maximum loan amount. Federal/ State refund amount. spoke to SBTG they told me the delay is due to so many returns being processed it takes time for TT to transmit the info to SBTG. Tax preparation fees are paid from the refund so there's nothing to pay up-front1, Secure, fast payment with convenient refund disbursement options, Tax refund is available the same day the IRS issues the automated payment. Complete the client's tax return and clear any error messages. I'm blowing this up all over and not recommending them to anyone. 1st day of IRS acceptance). My ddd was 2/9. Did the information on this page answer your question? Please call 1-888-679-8122 for further assistance. Pay-by-Refund is only available on current year tax returns. Your loan amount will be based on a portion of your anticipated federal refund to a maximum of 50% of that refund amount (minus any stimulus payment credit, also known as Recovery Rebate Credit). Taxpayers can now log on to taxpayer.sbtpg.com to view the details of their refund disbursement processed by TPG. Consent to disclose your information for the refund advance loan and for a Turbo Visa Debit Card We're going to disclose the tax information described from your 2019 tax return to First Century Bank (the lender), BorrowWorks (the lender service provider) and Green Dot Bank (the issuer of the card) to process your Refund Advance loan, administer and communicate with you regarding the loan program, and to issue and manage a Turbo Visa Debit Card account for you. Select the QuickZoom button for the Santa Barbara Tax Products Group Processing Worksheet. Questions about prior year tax filings? Whats the point? SBTG site says mine was deposited to my bank 2/8. to receive guidance from our tax experts and community. Filing status. If you want to run a report for a specific client, highlight that client. My DDD is 3/03 and yesterday my red circle appeared but no change today. If I am not recieving the advance that was agreed upon, then I don't believe they have the right to give the banks my tax information? Called the bank and she tells me I wasnt qualified? All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. You may want to try calling at a different time since you were unable to get through the first time. Im concerned now and will forever pay upfront if needed now. Your loan amount will be based on a portion of your anticipated federal refund to a maximum of 50% of that refund amount (minus any stimulus payment credit, also known as Recovery Rebate Credit). $39.95 incentive paid by 6/30/23 for taxpayers with Fast Cash Advance and IRS-funded Refund Transfer deposited to a GO2bank Visa Debit Card. Give clients more time to request an advance. If we or our partners detect unusual activity in relation to your account or filing, we'll notify you to make sure that you recognize the activity. High loan approval rates means you enjoy more happy clients and more positive word of mouth. seems like they should have done a better job explaining the process as there are going to be a bunch of upset customers who feel they were lied to about the process. Clients are notified the moment they are approved, reducing phone calls from clients asking if they are approved. **Say "Thanks" by clicking the thumb icon in a post, Why did I not recieved my advance loan when I signed the consent to disclose my information for the refund advance loan, The initial approval is just a pre-qualification. So why all of a sudden, am I no longer approved? The IRS or state tax agency needs to first release the funds to the bank before the taxpayer will receive their refund. In State Pay-by-Refund Option sectioncheck. Get attention with high-profile materials including vinyl banners. Ask questions and learn more about your taxes and finances. If your federal income tax refund (Tax Refund) is paid by the IRS before the Loan is funded, your Loan will not be approved and the Loan will not be funded. Cost is $4 or less for checks up to $1,000 and $8 or less for checks up to $7,500. First, check your e-file status to see if your return was accepted: https://turbotax.intuit.com/tax-tools/efile-status-lookup/. Then directed to set up the turbo debit card account. I used Turbo tax and the credit karma card and I dont want this issue. Only if you are part of a service bureau should you proceed: Ask questions, get answers, and join our large community of Intuit Accountants users. Although you are pre approved based on what is on your return the bank doing the loans will also review your situation AND your credit report to determine if they will approve the advance nothing is certain until the return is filed that is in the contract you signed. If you signed up to offer a Refund advance loan the taxpayer can apply a refund advance loan for 2022 individual returns. How to check my refund status with IRS; See all 9 articles Checks. You have clicked a link to a site outside of the TurboTax Community.
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