C:\ProgramData\Package Cache\ copy that. If you require a response, contact support. Does anyone have any ideas? You may still get it from third-party websites, but please be aware that we do not recommend downloads from an unofficial website, we only provide this information for your convenience. Intel(R)_Extreme_Tuning_Utility_20220606193339.log, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/. I just ran it again and then added more information to the post. For more complete information about compiler optimizations, see our Optimization Notice. The SSU file is attached.5. So I tried this but every time I try to run it now it says theres another performance tuning app running. Still, we suggest to get in contact directly with AsRock to make sure the latest BIOS version is currently installed on your machine or to gather the instructions on how to update it: Hello Rogrio, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter? I'm using a Dell XPS 13 9360, which has an intel i7 8550u. Dell Latitude 5501: is it worth upgrading the CPU . The "advanced tuning" tab, when selected, merely shows a blank page. It adjusts CPU power state. 3- Are you running the BIOS settings on defaults? Seems scary . That is correct. Power Limit Throttling on Intel i5-8250u ? You just have to love PCs. You can also try the quick links below to see results for most popular searches. It adjusts CPU power state. Thank you for posting on the Intel communities. for a basic account. For a better experience, please enable JavaScript in your browser before proceeding. Very good information! profile. I followed all the steps but when I go to launch Intel XTU it just tells me that there are missing drivers and I cannot launch it. if u have any other way to undervolt the CPU, it will be appreciated. Windows 8.1/10 WHQL support is enabled. [0C74:2708][2018-10-12T02:59:12]i052: Condition 'VersionNT64' evaluates to true. Welcome to the official subreddit of the PC Master Race / PCMR! Intel Extreme Tuning Utility (Intel XTU) shows error during the installation: Attempted to install on an unsupported platform. Hi Steven,I was, however it wasn't entirely the answer I hoped for. Sorry, you must verify to complete this action. I have since uninstalled the software.All attempts to reinstall XTU after this point have failed.2. Please click the verification link in your email. It will only run the XTUInstaller.msi from the temp folder if the system checks say it is a processor in the list of compatible processors. One time installation. Posted in Cooling, Linus Media Group During install of the currently latest version of Intel XTU (7.9.0.24) I receive a platform unsupported error, while my CPU is shown as supported on the download page. You may re-send via your, Intel XTU cites Unsupported Platform on system with 6700k. Os is win 10 pro. "Attempted to install on an unsupported platform". Inside the XTU software I can see that my 6700k is detected so I am not sure what's causing the "unsupported platform" behavior. You should find the msi file in explorer, then copy/paste that path and add the filename so it is exactly the correct path. You are using an out of date browser. I have a feeling that this system instability, and XTU's install problems are linked, though I don't know for sureand would still like to pursue troubleshooting the XTU software itself. However, now that I have this new unit, which is the exact same as my last, when I try to install intel XTU I keep getting the following error: Error 0x80070643: Failed to install MSI package. After installation of xtu, copies of these drivers are located in the xtu installation folder in program files. Based on that, it is expected for the application to show all kinds of inconsistencies and not to work as expected, including problems, like in this case, at the moment to try to update it. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. The BIOS settings are not defaulted. More than likely, yes. Now go back to explorer. Do not click Ok. Thats it, happy overclocking and possibly damaging your machine! [3374:2EE0][2018-10-12T02:59:18]i318: Skipped rollback of package: XTUInstaller.msi, action: Uninstall, already: Absent [0C74:2708][2018-10-12T02:59:18]i319: Applied rollback package: XTUInstaller.msi, result: 0x0, restart: None [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}, package: XTUInstaller.msi [3374:2EE0][2018-10-12T02:59:18]i351: Removing cached package: XTUInstaller.msi, from path: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25[3374:2EE0][2018-10-12T02:59:18]i326: Removed dependency: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} on package provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {973805E6-9CDB-43F8-A14E-2161532B56A7}, package: SSCERuntime_x86_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: None, restart: None, disable resume: No [3374:2EE0][2018-10-12T02:59:18]i330: Removed bundle dependency provider: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} [3374:2EE0][2018-10-12T02:59:18]i352: Removing cached bundle: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, from path: C:\ProgramData\Package Cache{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}[3374:2EE0][2018-10-12T02:59:18]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: None, restart initiated: No, disable resume: No [0C74:2708][2018-10-12T02:59:18]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No. If you sign in, click, Sorry, you must verify to complete this action. Sorry, Nick no idea. First things first - am not a youtuber, posted this video just to help others. [3374:2EE0][2018-10-12T02:59:16]i323: Registering package dependency provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, version: 4.0.8854.1, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:16]i325: Registering dependency: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} on package provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:16]i323: Registering package dependency provider: {275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}, version: 6.4.1.25, package: XTUInstaller.msi [3374:2EE0][2018-10-12T02:59:16]i301: Applying execute package: XTUInstaller.msi, action: Install, path: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25\XTUInstaller.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" REMOVEALLAPPDATA=""' [3374:2EE0][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to install MSI package. My CPU is 8550u. [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleRollbackLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi_rollback.log' [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi.log' [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x86_ENU.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x64_ENU.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i201: Planned package: XTUInstaller.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i299: Plan complete, result: 0x0 [0C74:2708][2018-10-12T02:59:12]i300: Apply begin [0C74:2708][2018-10-12T02:59:12]i010: Launching elevated engine process. ^^. So, when you report an error, copy it. I found this article and used it for the basis of this post since these instructions did not work for me, although it got me 99% there. Install intel xtu Error: "Attempted to install on an unsupported platform" Want to install Intel XTU on x1c 2018, suddenly found that no matter what, even the old version can not be installed. Sorry, you must verify to complete this action. Great. Intel technologies may require enabled hardware, software or service activation. We are checking this thread and we would like to know if you were able to review our previous post. Sorry, you must verify to complete this action. This is the workaround I used:https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/In summary, it disables the platform check when the installer is running. [0C74:2708][2018-10-12T02:59:15]i012: Connected to elevated engine. Search the list of compatible processors here-, https://downloadcenter.intel.com/download/24075/Intel-Extreme-Tuning-Utility-Intel-XTU-. I needed to underclock my CPU. [3374:2EE0][2018-10-12T02:59:15]i358: Pausing automatic updates. The utility starts, but shows the following message on the screen:
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